Shipping & Returns
Shipping Policy:
We like those 24-hour news channels: www.adidasvipshop.com likes to keep you
informed throughout the order process.
1. All orders will be shipped from our warehouse within
24-48hours AFTER you successfully paid for it.
2. When you successfully place an order on our
website, you will receive an order confirmation within 24hours from us. Once your order begins its
road trip from our warehouse to you, we’ll send you another email with tracking information for
your package.
3. All parcels will be delivered by USPS, DHL, TNT, Fedex, etc. usually within 5
to 7 business days for arrival.
4. Don’t forget, we always arrange shipment from Monday
through Friday only. If you need shipment on weekends, please contact our customer service.
Return Policy:
Returnable:
We are committed to your complete
satisfaction. If you are not satisfied with our products, we will be happy to accept a
return.
1. If u wanna return your purchase for exchange, you should contact us within 30days
from the date you received it; for full refund, within 7 days. After the time frame, we do not
accept any return.
2. Pleas ensure your returned items in original packaging including
all accessories, tags, not worn, altered or washed and can be re sold.
3. Original shipping
and handling fees are non-refundable. Return shipping is at the customer's cost.
4.
Please advise us the tracking number when you return your purchase, as we cannot be responsible
for lost shipments. We will refund you only AFTER we received your items.
5. All
returns are subject to the F.A.Q on our website entitled "How do I return/exchange my order?"
After u contact us, we will offer you the detailed return address and instructions to complete
your return.
Non-Returnable:
We cannot give a full refund for non-quality
problems such as:
"The product does not look like the ones in your picture."
"The product
is not what I imagined it to be."
"I am not satisfied with this product."
We reserve the
right of not to refund.
Any question, please don't hesitate to contact us.
